Need government services in Qatar? MOI Service Centers help you quickly and easily. Whether you need to renew your QID, apply for a visa, update your residency permit, or handle other official matters, these centers are here for you. This guide explains everything about MOI Service Centers. We cover locations, services, working hours, and helpful tips for your visit.
The Ministry of Interior is Qatar's main government agency. It handles many important services for residents and visitors. The MOI manages immigration, passports, visas, Qatar ID cards, residency permits, traffic violations, and national security.
MOI Service Centers are local branches spread across Qatar. They provide government services near you so you don't have to travel far. Each center offers various services to make your life easier. The centers are designed to save you time and reduce stress.
In 2025, MOI Service Centers have improved their systems. They offer faster processing, better equipment, and longer hours in some locations. Understanding where your nearest center is located and what services they offer will help you plan your visit better.
Important: MOI Service Centers operate Sunday through Thursday only. Friday and Saturday are public holidays. Most centers open early in the morning. Some centers have extended evening hours. Always check before visiting to avoid disappointment.
Qatar has many MOI Service Centers spread across the country. Each location serves nearby residents and workers. Here are the main centers you should know about:
Al Gharrafa Service Center (Main Passport Office)
Location: Al Gharrafa, Doha
Phone: +974 4489 0333
Hours: Sunday to Thursday, 7:00 AM – 1:00 PM
Services: Passport issuance and renewal, ID card services, visa services
Mesaimeer Service Center
Location: Mesaimeer, Doha
Phone: +974 2350856 / +974 2350888
Hours: Sunday to Thursday, 6:00 AM – 1:00 PM and 3:00 PM – 7:00 PM
Services: ID card issuance and renewal, visa services, payment of fines, residency permits
Souq Waqif Service Center
Location: Souq Waqif (Old Market), Doha
Phone: +974 2340608
Hours: Sunday to Thursday, 8:00 AM – 1:00 PM and 3:00 PM – 7:00 PM
Services: Visa processing, residency permits, ID services in cultural setting
Industrial Area Service Center
Location: Zone 57, Street 24, Building 19, Industrial Area, Doha
Phone: +974 8000100
Hours: Sunday to Thursday, 8:00 AM – 6:00 PM
Services: Labor permits, worker visa processing, industrial sector services
The Pearl Service Center
Location: The Pearl-Qatar, Doha
Phone: +974 44890333
Hours: Sunday to Thursday, 7:30 AM – 1:00 PM
Services: ID services, visa processing, administrative services for luxury area residents
Al Khor Service Center
Location: Thakhira Road, Al Khor, Qatar
Phone: +974 2351286
Hours: Sunday to Thursday, 6:30 AM – 6:00 PM
Services: Complete immigration services, ID card processing, visa applications
Al Daayen Service Center
Location: Near Al Daayen Health Centre, Al Daayen, Qatar
Phone: +974 2351222
Hours: Sunday to Thursday, 6:00 AM – 6:00 PM
Services: ID card issuance and renewal, visa services, residency permits
Shamal Service Center
Location: Madinat ash Shamal (Northernmost City), Qatar
Phone: +974 2351900
Hours: Sunday to Thursday, 6:00 AM – 1:00 PM
Services: Full range of MOI services for northern residents
Al Rayyan Service Center
Location: Government Services Complex, Al Rayyan, Qatar
Phone: +974 2352666
Hours: Sunday to Thursday, 7:30 AM – 1:00 PM
Services: ID card issuance and renewal, passport services, visa services
Dukhan Service Center
Location: Dukhan (Western Coast), Qatar
Phone: +974 44890333
Hours: Sunday to Thursday, 7:00 AM – 1:00 PM
Services: ID card services, visa processing, support for energy sector workers
Shahaniya Service Center
Location: Al Shahaniya, West of Doha, Qatar
Phone: +974 2352888
Hours: Sunday to Thursday, 6:00 AM – 1:00 PM
Services: Passport issuance, fingerprint registration, traffic-related services
Al Wakrah Service Center
Location: Al Wakrah (South of Doha), Qatar
Phone: +974 44075333 / +974 44640699
Hours: Sunday to Thursday, 6:00 AM – 1:00 PM and 3:00 PM – 7:00 PM
Services: ID card services, visa processing, residency permits
Mesaieed Service Center
Location: Mesaieed (Southern Industrial City), Qatar
Phone: +974 44180998
Hours: Sunday to Thursday, 7:30 AM – 12:00 PM
Services: All major MOI services for industrial workers and residents
Hamad Medical Corporation Service Center
Location: Hamad Medical City, Al Sadd, Doha
Phone: +974 2350377
Hours: Sunday to Thursday, 7:00 AM – 12:30 PM
Services: ID and visa services for patients and medical staff
Understanding MOI working hours helps you plan your visit. Most centers have similar schedules but some have extended hours.
Some centers have afternoon shifts for your convenience:
Pro Tip: Visit early in the morning. Most centers have long queues later in the day. Morning visits are faster and less crowded. Arrive by 8:00 AM if possible.
MOI Service Centers provide many important services. All services help residents and workers manage their official matters.
Bringing correct documents ensures your visit is smooth and successful. Missing documents cause delays.
Important: Always call ahead or check the MOI website to confirm required documents. Requirements can change. Bringing extra copies of all documents is a good idea.
You can find and contact MOI Service Centers in several ways:
Follow these tips to make your visit efficient and stress-free:
Different services take different times to process. Here are typical timeframes:
| Service | Processing Time | Best Time to Visit |
|---|---|---|
| QID Renewal | 1-2 days | Early morning, weekdays |
| Visa Application | 2-7 working days | Monday-Wednesday |
| Sponsorship Transfer | 3-5 working days | Early in the week |
| Traffic Fine Payment | Immediate | Any time |
| Family Visit Visa | 2-5 working days | Sunday-Tuesday |
In 2025, MOI Service Centers have introduced many improvements:
A: Visit the center nearest to your home or workplace. Most services are available at all centers. However, Al Gharrafa and Mesaimeer are main centers with more staff.
A: Most applications can start online through portal.moi.gov.qa or Metrash2 app. However, some services like fingerprinting require an in-person visit.
A: Go to the center and explain your situation. Staff may advise you on alternatives or what you still need. Don't make a wasted trip if possible.
A: No. All MOI Service Centers are closed on Fridays and Saturdays. Some limited services may be available on holidays. Call ahead to confirm.
A: Waiting times vary. Peak hours (9 AM - 11 AM) have long waits. Afternoon visits are typically slower. Early morning is best for minimal waiting.
A: For some services yes, with power of attorney or written authorization. For others like visa applications, you must go in person for fingerprinting and photos.
A: Most services don't require pre-booking. You just arrive and take a number. However, call ahead for complex cases to confirm procedures.
A: Most centers accept cash and debit/credit cards. Some have mobile payment options. Check with your specific center about payment methods.
A: Yes. Visit portal.moi.gov.qa or use Metrash2 app to check your visa and application status in real-time.
A: Speak to the manager at the center. You can also submit complaints through the MOI website or call the main office for serious issues.
MOI Service Centers in Qatar provide essential government services for residents and workers. With centers spread across the country, you can find one near you. Whether you need visa services, QID renewal, or other government matters, these centers make things easier.
Plan your visit by checking locations, hours, and required documents beforehand. Arrive early to minimize waiting time. Use online services when possible to speed up processing. Keep all your documents organized and bring copies.
The MOI continues to improve services in 2025. New digital tools and extended hours make access easier. Understanding how to use both online and in-person services will help you manage your affairs efficiently.
If you need to check your baggage allowance before traveling, also review Qatar Baggage Allowance policies to prepare for your journey.